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How to Add & Remove Licenses and Users in the Quik! App

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Ben Cortez
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Overview

As your team grows, it’s easy to scale your Quik! App account by adding new users — but before doing so, you’ll need to ensure your account has enough available licenses. Only Admins can manage licenses and users. If you don’t see the option to add licenses or users, check with your account Admin or reach out to Quik! Support.

 

This article is for: Account Admins managing users or licenses in the Quik! App.

Tips:

  • You can learn more about User Roles and Permissions before you invite new users.

  • Licenses are added immediately and will appear on your next billing cycle.

  • Depending on your company's Enterprise plan, your billing may vary.

  • During a free trial, new licenses remain free until your trial ends.

  • Important: You cannot add a user without an available license. Be sure to complete this step first.


Prerequisites

  • You must be an Admin to access user and license settings.

  • Ensure your account has available licenses before adding users.

  • For Enterprise plans, contact support@quikforms.com to request additional licenses if you don’t have the ability to add them directly.


Let's get started! 

Step 1: Add or Remove Licenses

  1. Click on Settings from your Dashboard or the gear icon in the top navigation bar.

  2. Go to the My Account tab and select Manage Subscription.

  3. Click the EDIT icon next to LICENSE.

  4. Choose the number of licenses you need from the LICENSE QUANTITY dropdown.

  5. Click SAVE YOUR INFO to apply the changes.

Now that you have added a license, you can add a new user.

 

Step 2: Add a User

  1. Go to Settings > Admin Settings.

  2. Click on Manage Users.

  3. Select Add New User.

  4. Fill in the new user’s information using the required fields.

  5. Click SAVE.

The new user will receive an email invitation with instructions to log into the Quik! App.

Want to tailor access? Check out User Roles and Permissions before assigning a role.

 

Step 3: Manage User Roles and Permissions

  • To edit a user’s details, click the EDIT icon next to their name.

  • To remove a user, click the X icon.

  • To change a user’s role:

    1. Click your Profile Icon at the top left.

    2. Go to Admin Settings > Users.

    3. Click EDIT next to the user you want to update.

Remove a User

  1. Go to Settings > Admin Settings.

  2. Click on Manage Users.

  3. Find the user you would like to remove

  4. Under Actions, click on the Red X next to the user you would like to remove.
  5. When the pop-up shows, "Are you sure you want to delete the user Caitlin Clark?" select Confirm.

 

Billing & Account Management

  • To update your credit card or billing address, go to My Account > Manage Subscription.

  • If your account is marked INACTIVE, verify your payment details or contact support@quikforms.com.

  • Have a promo code? Enter it in the Billing section to apply any discounts.

  • Need help with billing or user management? Contact us at support@quikforms.com.

 

Related Articles / Resources

 

Still have questions?
We’re here to help. Reach out to us anytime at support@quikforms.com or call 877-456-7845.

 

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