The Quik! App now supports self-service mTLS certificate management under Security in your Settings.
Mutual TLS (mTLS) is a security protocol that uses certificates to verify both the client and server. It ensures secure, authenticated communication between systems.
Once uploaded, your mTLS certificate syncs automatically with the backend and appears in the table with key details.
Prerequisites
Admin-level access to the Quik! App
Valid mTLS certificate file in
.crtor.pemformat
Step-by-Step Instructions
Go to Security → Certificates → Mutual TLS.
Click Upload Certificate.
Choose your certificate file from your device.
Click Upload.
A success message will appear once the upload completes.
The certificate appears in the table with the following details:
Display Name
Serial Number
Status
Manage Certificate Status
To activate a certificate:
Click Activate next to the certificate.
If another certificate is already active, a confirmation modal appears.
Confirm the change. The system automatically updates statuses:
Newly activated certificate → Active
Previously active certificate → Inactive
To deactivate a certificate:
Change the Status to Inactive next to the active certificate.To delete a certificate:
Click the X icon under the Remove column.
Troubleshooting
| Issue | Solution |
|---|---|
| Upload failed | Check the file type. Only .crt and .pem are supported. |
| No success message after upload | Refresh the page. If missing, re-upload the file. |
| Certificate not activating | Ensure another certificate is not already active. You must confirm deactivation of the previous one. |
| Certificate deletion blocked | Only inactive certificates can be deleted. Deactivate first, then delete. |