Overview
Multi-Factor Authentication (MFA) adds an extra layer of security to your Quik! account by requiring more than just a password to sign in. It helps protect your account from unauthorized access, even if your password is compromised.
This article explains what MFA is, how it works, and how to set it up in the Quik! App. An MFA setup is required for using certain secure features, such as Client Vault and Account Opening.
💡 Locked out or need help resetting MFA? See How to Reset MFA for Users Without Self-Reset Access.
What Is Multi-Factor Authentication (MFA)?
MFA is a login method that requires two or more verification factors to access your account. Instead of just using your username and password, you’ll also be asked for a one-time code, typically generated by an app on your mobile device.
This significantly reduces the risk of unauthorized access.
How Does MFA Work?
Quik! uses Time-Based One-Time Passwords (TOTP) for MFA. A TOTP is a temporary 6-digit code generated by an authentication app like Google Authenticator or Microsoft Authenticator. These codes refresh every 30–60 seconds and can only be used during that time window.
Prerequisites
- An active Quik! account
- Access to the Quik! App via web
- A smartphone or tablet with one of the following apps installed:
Watch a video on how it works:
Step-by-Step: Setting Up MFA
Go to https://www.quickforms.com/login and log in to your Quik! account.
From the Home page, click the hamburger menu icon (☰) or the Settings icon.
Navigate to the Security tab, then click Multi-Factor Authentication (MFA).
You'll see a section to Add MFA Device. Click the button to begin setup.
On the next screen, enter your account password and click Validate.
On your mobile device, download and open the Google Authenticator or Microsoft Authenticator app.
In the app, scan the QR code displayed on your Quik! screen. No camera? Manually enter the secret key shown beneath the QR code.
Enter the 6-digit code generated by your app into the Quik! setup screen.
Click Complete Setup and Log Out.
When logging in again, enter the 6-digit passcode from your authenticator app.
Optional: Select "Trust this device for 30 days" if you'd like to skip MFA on that device for future logins.
Admin-Specific Notes
Enforce MFA account-wide: Admins can require all users to set up MFA by toggling the setting under Settings > Security > Multi-Factor Authentication (MFA).
MFA reset process: Only Admins can reset MFA for users.
Quik! Support cannot reset MFA for security reasons. How to Reset MFA for Users Without Reset Access
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