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Security - Setting up Multi-Factor Authentication (MFA)

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Kim C.
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What is Multi-Factor Authentication (MFA)?

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component for a strong identity and access management. Rather than just asking for a username and password, MFA requires additional verification factors, which decreases the likelihood of someone accessing your account information.

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How Does MFA Work?

MFA works by requiring additional verification information (factors). One of the most common MFA factors users encounter is one-time passwords (OTP). OTPs are those 4-8 digit codes that you often receive via email, SMS, or some mobile app. With OTPs, a new code is generated periodically or each time an authentication request is submitted. 

What is TOTP?

Time-based One-time Password (TOTP) is a time-based OTP. The amount of time in which each password is valid is called a timestep. As a rule, our timesteps tend to be 30 seconds or 60 seconds in length. If you haven’t used your password within that window, it will no longer be valid, and you will need to request a new one to gain access to your Quik! App.

 

Let's Get Started!

1. With an active Quik! account, let's first log in at https://www.quickforms.com/login.

2. From the Home page, click the hamburger stack icon mceclip0.png to access Settings or tap the Settings Icon 

3. Click on the Security tab then Multi-Factor Authentication (MFA). You'll find a section to add Multi-Factor Authentication (MFA) to your account (A prerequisite for using Client Vault and Account Opening features). You can click on the 'Add MFA Device' button when you're ready.

4. On the next screen, we'll need to validate your account. You can go ahead and enter your password and click Validate.

5. Download either the Google Authenticator or the Microsoft Authenticator app on your phone or tablet. Once downloaded, open the app, and we'll scan the QR code you see on your computer screen. If there's no camera (or not a working one), you can manually enter it with the secret key provided below.

6. Last but not least, enter the 6-digit passcode that the authenticator app gives you, then click on COMPLETE SETUP AND LOG OUT.

 

 

7. On the login screen, enter the 6-digit passcode the authenticator app gives you. You'll have the option to 'Trust this device for 30 days' on the login screen.

That way, all other devices will require a one-time password, while your trusted device won't ask for 30 days. 

 

Notes:

  • Admins have the option to require MFA account-wide for their Quik! App users. Admin can slide the toggle in the image below to ensure MFA is enforced account-wide.
  • Reset MFA: Security - Reset Multi-Factor Authentication (MFA).
  • Quik! Support teams do not have the ability to reset MFAs. MFA reset must be done by the account admin under Settings > Security > Multi-Factor Authentication (MFA).

 

 

 

 

 

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